24/7 On-Call Nursing Support

Our phone is answered by a nurse 24 hours a day, seven days a week, including weekends and holidays. If something changes at three in the morning, there is someone who knows your loved one’s case to talk it through with you.

When a visit is needed rather than a phone call, a nurse comes out. Families tell us this is the single thing that most reduces the fear of caring for someone at home.

What this includes

• A nurse on the phone at any hour, not an answering service script
• After-hours and weekend home visits when needed
• Guidance on what to do while help is on the way
• Support at the time of death, whenever it happens
• Coordination with the on-call physician when required